Retailer service

A strong partner at your side

Would you like to coordinate individual customer requests with us, require further technical information or have questions about complaints? Then don’t hesitate to contact our dealer service team. As a company with a family tradition, we attach great importance to personal contact with our retail partners and customers. You won’t find any bots or chats with us – our team of long-standing employees is passionate about the upholstered furniture trade and is available for you even late at night or at the weekend.

Whatever your request is – we look forward to taking care of it with passion, a wealth of experience and comprehensive expertise. We listen to you carefully and take the time to understand your wishes. For us, this forms the basis for personalised advice that is tailored to your needs and a collaboration that is characterised by trust and reliability. So feel free to contact us at any time if you have any questions – together we will find the right solution for your needs. Because we all want to make our customers’ home visions come true.

We take care of your request

Jörg Weisheit

Sales management

Phone: +49 36847 364-15
Joerg.Weisheit@dietsch.de

Simone Minke

Order processing

Phone: +49 36847 364-22
Simone.Minke@dietsch.de

Franka Heydenbluth

Reception

Phone: +49 36847 364-41
Franka.Heydenbluth@dietsch.de

Katrin Dremel

Customer service

Phone: +49 36847 364-68
Katrin.Dremel@dietsch.de

Andreas Klein

Factory customer service

Phone: +49 36847 364-30
Andreas.Klein@dietsch.de

Your contact to the retailer service

How to reach us

Frank-Luck-Straße 2-3
98574 Schmalkalden

+49 36847 364-0

Montag - Freitag: 09:00 - 17:00

Via our telephone service hotline
+49 36847 364-0, you can also reach us personally at weekends.