Quick answers to your questions
Do you have questions about our sofas, materials, functions or services? No problem! We have compiled the most important information for you here.
If you still have any questions, please do not hesitate to contact us directly. Our team will be happy to help and advise you.
Dietsch sofas are available exclusively from specialist dealers. You can use our practical dealer search to find a partner near you. Here you will not only receive expert advice, but also support in choosing your dream sofa. Discover the variety of our collections on site and experience maximum comfort.
Many of our sofas can be customized – even in 10 cm increments with our MaßGenau series! Whether special dimensions, functions or fabric combinations, together we can design a sofa that meets your exact requirements. Use the type plans and realize your living ideas.
Proper care is essential to maintain the beauty and quality of your sofa. For fabric sofas, we recommend gentle cleaning methods and special care products. Leather sofas should be cleaned regularly with a soft cloth and treated with suitable leather care products. This will keep your sofa in perfect condition for a long time. You can find more tips in our care instructions.
Yes, non-colored textiles such as jeans can cause color abrasion on upholstered furniture, especially on light-colored fabrics and leathers. This can often be observed on seams or heavily used seating surfaces. Color abrasion cannot usually be completely removed, especially with open-pored materials. For pigmented leather, suitable cleaning agents and a protective lotion can help in the early stages. As a preventative measure, we recommend reducing contact with such textiles and regularly treating your sofa with impregnating agents. Please note that color abrasion is not a material defect – your specialist dealer or experts such as LCK will be happy to advise you on this.
Leather sofas are robust and durable, but require special care. Avoid direct sunlight and heating to prevent color changes and drying out. Regular impregnation also protects the material. Our care instructions provide you with detailed tips for a long life for your leather sofa.
We stand for the highest quality and durability. That’s why we offer a comprehensive guarantee on our sofas. Different guarantees apply depending on the model and material. Our specialist dealers can provide you with all the information and support you need for complaints and repairs.
Yes, our in-house exhibition is open to everyone. Here you have the opportunity to experience over 50 current sofa models up close. Discover the variety of designs, materials and functions that our sofas offer. Be inspired by over 400 types of fabric and leather and test the incomparable seating comfort of our models. Our home experts are on hand to provide you with personal and expert advice. Information on opening hours can be found here – we look forward to your visit!
Yes, our factory outlet offers sample sets, returns, B-goods and display items at attractive prices. All sofas are special items and available at pick-up prices. If required, delivery can be organized for an additional charge. You can find out more about our factory outlet here.